How soon can I expect to receive my order?
On average, we ship products within 4 to 7 days after receiving an order. In turn, you can expect your delivery within 15 to 21 days after purchase.
Additionally, we send tracking numbers within 3 to 5 days after you place an order. Please wait to receive your tracking number for more specific delivery information, and email firstname.lastname@example.org if you do not receive a tracking number within 5 business days.
Which currency appears on the site?
All listed prices are in USD.
Can I return my order?
Although we do not offer refunds for our books, we will send a replacement book in the event that you receive a damaged product upon delivery.
My order was sent to the wrong location, am I eligible for a refund?
If you type the wrong address upon checkout, you can make changes within 24 hours of placing an order by sending an email to email@example.com. After 24 hours, we can no longer make changes and cannot process a refund.
Do you offer coupons or promotional codes?
For special pricing and discounts, consider subscribing to our newsletter (available by scrolling to the bottom of our page). Occasionally, we may send special promotions directly to your inbox.
Where can I ask a question that is not answered above?
For any additional questions that you may have, we can be reached directly at firstname.lastname@example.org. Please keep in mind that we receive a large quantity of emails. We will reply as soon as possible.
For order-specific questions, please include your order number and specific problem within the email. We look forward to hearing from you!